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C+ MyBankTracker Rating

HSBC Bank Carnegie Branch

45 East 89th Street, New York City, NY 10128

Carnegie Hill Location

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Lobby Hours
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not available
Drive-Up Hours
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not available
Branch Phone Number 1.800.975.HSBC(4722)

HSBC Bank Branch Customer Reviews

1 out of 5 stars
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  •  
    J
    Reviewed By Janeo Jun 5, 2017

    So Disgusted

    I'm so disgusted. On May 10th my Aunt and I sat in the lobby of HSBC - 89th Street branch for over 2 hours adding me to her account so I may pay her bills. It is one month later and I still don't have the new checks or an ATM card that we ordered. Then to make matters worse, you cannot call the branch directly, you need to call the 1800 number and explain to India what happened, when, all over again to hear that they have to call the branch to verify me! What happened during the 2 hours of my becoming a Joint Account Holder and getting the ATM card and new checks mailed so I can pay her bills? So after another 60 minutes of verifying and being put on hold, I'm writing this while on hold again to order the checks, because as you guessed, they weren't ordered while I sat TWO hours in the bank.........My next step is to move my Aunts accounts down the street to a real bank pronto.........

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