Huntington Belsay - Richfield Road Branch

5510 Richfield Road, Flint, MI 48506

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Huntington Branch Customer Reviews

2 out of 5 stars
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    Reviewed By Punch Jan 17, 2014

    Worst experience I have ever had with any bank in my life!

    In July 2012, after my divorce, my mail was supposed to be forwarded to my new address, In error, the post office failed to forward some mail and my ex-husband got his hands on a check for over $2000.00 that belonged to me. He forged my name and cashed it at 1st Merit. As soon as I discovered this, I got a copy of the check, filed a police report and reported the fraud to the bank. They did all the paperwork, had me sign the documents and forwarded them to Fraud division of 1st Merit.

    Month after month passed, I called over and over to the 1st bank rep that took the original complaint, and all I got was, "We'll contact Fraud and have them call you." Then a new person became the contact, but I only got the same thing.

    So I did some research and found out the name and phone # of the person in Fraud assigned to the case. By now appx. 5 months have passed and I find she has never even investigated the case nor has anyone contacted me one time from there. She did not want to admit it but she doesn't even know where the file information is. She finally asked me to send her another copy of the forged check, I did. But after 5 months, if this is not resolved very soon, I will be initiating an investigation into the bank's practices. They forget somebody regulates them, too! I want him jailed and my money back.

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