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B+ MyBankTracker Rating

Huntington Menomonee Falls Branch

N56 W 16949 Ridgewood Dr, Menomonee Falls, WI 53051

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Huntington Branch Customer Reviews

5 out of 5 stars
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    Reviewed By Wisflyer Jul 16, 2015

    Finally a bank that cares about you!

    My wife and I were recently advised by our previous bank, BMO, that our HELOC was maturing and would be due, in full, in a few months. What?? You can't just renew it?? Not a chance but.....we have six new plans for you, all of which benefit us, not you....sorry.
    After several dozen calls to various banks to inquire about a new HELOC, but to no avail, we had a great talk with the FirstMerit Menomonee Falls branch manager. he was the only banker who actually listened to our position and offered a perfect solution. He wasn't aloof like the others but showed a great interest in us becoming one of his customers and establishing a long term banking relationship. This included a full explanation of the bank's offerings as well as giving us a tour of their facilities. He also introduced us to his customer service personal who were equally very pleasant to talk with.
    The application went very smoothly and only required that we provide easily obtainable data to backup who we were and our net worth. This whole process only took a couple of weeks. All of the other banks said we were looking at sixty days to accomplish the same results. In addition, FirstMerit covered ALL of the costs including an excellent appraisal of our home.
    The closing also went smoothly and we can honestly say we are very pleased about the whole experience. This is a bank and people you want to do business with.....like it should be.

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