Suntrust Bank Colony Square Branch

1175 Peachtree Street, N.E., Atlanta, GA 30361

Midtown Location

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Branch Phone Number 404-870-3140

Suntrust Bank Branch Customer Reviews

1 out of 5 stars
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    Reviewed By KHODGES Oct 4, 2016


    I went inside to withdraw money for a bill. I made the withdraw paid the bill and went on about my day. I checked my account later that night seen I was negative a very small portion of money so I moved some money over to cover it. Next morning I see a large amount of money in my account which was not alarming because I was expecting a deposit, paid more bills and next thing I know my card declines... I check my account see I'm negative a large amount of money. come to find out they never posted the first withdrawal I made until a day later!! They keep telling me this IS THEIR ERROR how ever I should have not spent money that was in my account they will recover the fees but that is all. This would not have happened if they processed it correctly!!!!!! so now they are blaming me!!! I called corporate and they said "we are not going to help you pay your bills" EXTREMELY RUDE!!!!! if they had processed everything or at least gave me a call or email or something this would not have happened and they wont rectify!! Do not come here!!!! RUN FAR AWAY!!! HORRIBLE CUSTOMER SERVICE!!!

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