Suntrust Bank 507 West Innes Street Branch 620
507 West Innes Street, Salisbury, NC 28144Get Directions
Suntrust Bank Branch Customer Reviews
Reviewed By Sally V. Feb 1, 2014
Insurance and mortgage depts were of no help. Both hung up on me.
First Joe no.121566 hung up and did not call back when transferring my call. This was after more than an hour on the phone.
Then Joe Valentine hung up. He continually talked and when I tried to get a word in by talking over him he hung up.
Now I will have to try to call the local branch (west innes at. Salisbury NC). And it is near impossible to get anyone to answer a phone.
The problem is with our escrow acct because the bank paid homeowners ins twice and paid flood ins after we submitted a survey showing we are not in the flood plane. Now we the customers are left to try to straighten out these two mistakes made by the bank.Thank you for your feedback Is this review helpful?