Umpqua Bank 40th & Donald Branch

4011 Donald Street, Eugene, OR 97405

South Hills Location

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Branch Phone Number 541-338-9092

Umpqua Bank Branch Customer Reviews

1 out of 5 stars
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    Reviewed By Chezchoix Dec 23, 2016

    If you want nice people smiling while giving you crap service, this is for you

    Basically Umpqua offers you all the limitations of a small, low-tech bank with the corporate sleaziness of a big bank. They have a carefully cultivate homey image, with cookies and smiles and freshly brewed coffee, but if you have any trouble with your account (mystery charges, poor notification, etc) expect them to be really nice and utterly powerless to help you. If you hate Bank of America, Umpqua is BofA with 1990 technology and a smile. Their website looks like it was built by a 14 year-old on Angelfire and they have so many fees buried in their TOS (good luck locating it) you basically just have to throw up your hands and expect you will be robbed. But if a cookie makes you feel better about it, hey, Umpqua on Donald Street is the place for you.

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