Umpqua Bank 40th & Donald Branch
4011 Donald Street, Eugene, OR 97405
South Hills LocationGet Directions
Umpqua Bank Branch Customer Reviews
Reviewed By Chezchoix Dec 23, 2016
If you want nice people smiling while giving you crap service, this is for you
Basically Umpqua offers you all the limitations of a small, low-tech bank with the corporate sleaziness of a big bank. They have a carefully cultivate homey image, with cookies and smiles and freshly brewed coffee, but if you have any trouble with your account (mystery charges, poor notification, etc) expect them to be really nice and utterly powerless to help you. If you hate Bank of America, Umpqua is BofA with 1990 technology and a smile. Their website looks like it was built by a 14 year-old on Angelfire and they have so many fees buried in their TOS (good luck locating it) you basically just have to throw up your hands and expect you will be robbed. But if a cookie makes you feel better about it, hey, Umpqua on Donald Street is the place for you.Thank you for your feedback Is this review helpful?