Wells Fargo Juneau Pb - Satellite Office
8800 Glacier Highway, Suite 222, Juneau, AK 99801
Mendenhall Valley LocationGet Directions
Wells Fargo Branch Customer Reviews
Reviewed By koakley0 Dec 13, 2013
Okay at first, then everything went wrong!
I enjoyed Wells Fargo in Rexburg, Idaho and found the tellers fantastic. I have temporarily moved to Juneau Alaska for work on break from school. The tellers here are horrible, specifically Christian. In coming to deposit two checks into my savings he asked me to add the amounts first. He insulted me before I even began to do the simple addition. You might think I'm just a stupid guy and maybe I am, but my A's in Calculus, Accounting and Economics, might suggest otherwise. Anyway, I let it go for the moment and asked him a question about my cash back on my credit card. He didn't know, so I went to talk to a banker. She didn't know. All my question was is how cash back rewards are issued. She called someone and after 6 or 7 minutes on the phone with my SS and drivers license and all my past addresses, they finally figured it out. It came up that I had been planning on switching banks and she tried to convince me otherwise. I explained how I found a higher interest rate account with no fees. She tried explaining how the fees weren't a big deal as if anyone should have the money to pay them. I do, but that's not the point.
I have also been to many other Wells Fargo banks, mostly in Texas and the service has been similar service but not as frustrating.
In 2 weeks when I have the chance, I am leaving this bank for good.Thank you for your feedback Is this review helpful?